From the WA Small Business Comissioner’s Desk


According to the latest Sensis Small Business Index, Western Australia has recorded an 11 per cent improvement in business confidence levels in the first quarter of 2013. Interestingly, regional businesses in WA have reported the strongest confidence levels compared to any other location across the nation.
The Small Business Commissioner, David Eaton says the small business is a major contributor to Western Australia’s economic success. “Because of the massive contribution small business makes to the economy and the employment opportunities it offers, it is important that the achievements of the sector are recognized, and that impediments to business growth are reduced,” Mr Eaton said.
The Small Business Development Corporation (SBDC) is at the forefront in providing advice and guidance to the small businesses and supports 25 small business centres around the State.
“In the past three months, the Small Business Development Corporation (SBDC) has responded to more than 4000 client enquiries. Of those, 14 per cent concerned commercial tenancy issues and 22 per cent required information and advice on starting a business.”
In the past twelve months, the SBDC’s Alternative Dispute Resolution (ADR) service has also assisted many small business owners with businessto-business and business-to-government disputes.
“Disputes can ruin a business,” Mr Eaton said.
“We aim to help businesses come to an agreement quickly and inexpensively, so they can get back to work, with business relationships intact.
“The ADR service has been particularly successful in settling landlord/tenant disputes and in March, we conducted our first video-link dispute between a government agency in Sydney and a small business in Perth.”
I want to ensure that small business owners, regardless of the location of their business or the type of business they run, have access to all the information they need to operate their businesses confidently, efficiently and successfully.

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